Web Design

CHIHUO.Inc

B2C Website ABOUT-US PAGE

Official website about-us page design based on the brand's visual identity

RESPONSIBILITIES

Researches, Wireframes, UX/UI Design & Testing

YEAR

2020

CREATION TOOLS

Adobe Creative Suite | Figma

About CHIHUO.Inc

CHIHUO Inc is founded in 2011 which has been exploring every aspect of the hospitality and food industry initially started on WeChat (a Chinese multi-purpose messaging, social media, and mobile payment app developed by Tencent). As the company's influence continues to expand, branches have been established in 14 cities in North America. From a single WeChat article writing and publishing platform to a multi-platform full-service company.

CHIHUO.Inc Press

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Hulu & CHIHUO.Inc

As of 2020, Hulu has launched a food reality show named “Taste the Nation.”CHIHUO with great honor was invented as one of the representatives of Chinese cuisine. 

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Timeline

Project Brief

I participated in and responsible for the research and UI design part of the company introduction page for the CHIHUO B2C official website.

CHIHUO.Inc already has an official B2C website, but the about-us page has been vacant for a long time. Page optimization design needs to maintain the visual style with other pages of the website, establish a brand image, and let more potential users know the company.

Project Analysis

The original purpose of CHIHUO was to let more Chinese in the United States feel the warmth of home by sharing Chinese food. Therefore, the page style and text need to reflect the story that CHIHUO has accompanied users for nearly 10 years. My goal was to reshape the brand’s online presence through creating a sleek user interface , which also would offer more engaging online experiences to customers.

Business Goals:Export brand culture through the page to attract more vertical fans. Attracting more quality clients and business partners.

 

User goal: Learn about company activities through the page; look for opportunities for cooperation.

 
 

Information Architecture (IA)

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Ideation

I drew inspiration from CHIHUO existing website (Official Website, CHIHUO store), social media account, and offline event pictures before starting my design. Visually, the site needed to be unique to the "nostalgia sense" style, repeating VI to enhance user memory. Functionally, I wanted the site to increase more interaction with users.

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Wireframe

Through discussions with the team members, we finalized the page as vision, brand influence, brand growth timeline, loyal clients story, and contact us in 5 main sections.

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Explain the Concept

It is found that users don't immediately understand the concept of our brand name, so an explanation is provided at the beginning.

Sharing Brand Stories

Sharing Brand's stories with the customers, they will feel more connected to our business.

Adding Social Proof

Customers tend to be attracted to products that are loved by others.  Therefore I decided to highlight excellent customer reviews on the page.

Scrolling Tags

Customers could get more events' details of a specific experience in the expandable columns. It also enhanced the interaction between the user and the web page.

Show, Don't Tell

Show our power by list cooperations with well-known brands.

 

Finished Design

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Team Members

Team Leader

Yidan Ma

Design

Mengwen Yu

Quality Control

Yue Hou / Bibi

Content Creation

Meihui Li 

Support

Yushi Zheng

Developement Director

Qingyuan Wen

What I've Learned

I learned that in actual projects, discussions, and exchanges with team members are very important. In the time period of project production, nearly half of the time is spent on research and assignment. The preliminary work is ready, and the later UI design will be smooth.

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